If you live in the United States, it's likely that you have an air conditioner. According to the U.S. Energy Information Agency, 90% of homes used air conditioning in 2020. An air conditioner will need work done on it at some point, whether it's regular maintenance or a serious repair, so it's essential to know the name of a reliable HVAC service. Here are a few things to look for in an HVAC business when you need AC work done.

Services

The first thing to check is whether the HVAC company offers the services you need. Some common ones are air conditioner repair and replacement. It's always good to have one source for your HVAC needs, so it's better if the HVAC business of your choice offers additional services such as dryer vent cleaning, duct cleaning, and in-duct air purifier installation. If you're interested in a specific brand of HVAC system, see if they mention it anywhere on their website, or call to ask them. Don't forget to ask about maintenance plans, which allow you to schedule regular inspections and catch potential problems before they get worse.

Experience

Hiring an HVAC service for the first time means that you have no personal experience with the company. This is why it's essential to look at reviews and testimonials from other customers. You can easily find reviews for the business online, and they may even share them on their website. The reviews will give you an idea of how well the HVAC contractors do their job. These reviews are also a great way to see that they deliver consistent results to their customers.

Customer Service

The services themselves are nothing without excellent customer service. Do their customers seem happy? If not, you probably don't want to work with them. Another sign that the company cares about its customers is whether they offer warranties. While a new HVAC unit will usually come with some kind of warranty, you should also confirm any labor warranties. That means that the contractors stand by their work and will fix any mistakes at no cost to you.

The right HVAC service can provide quality air conditioner repair services and amazing customer service. Do you have questions about air conditioner repair or replacement? Call Made New Air Conditioning & Heating Inc. Our team can answer your questions and make your home comfortable again.